The following items cannot be refunded as they are not suitable for return due to health protection or hygiene reasons.
- Opened Cosmetics
- Beauty Items that attach to the eyes, nose, mouth or face
- CDs, DVDs or software if you've broken the seal on the wrapping
- Perishable and other items that deteriorate rapidly, such as food and flowers
- Tailor-made or personalised goods
- Underwear such as bra, knickers and boxers
- Sealed items that have had the seal broken
If your item does not fall under one of these categories please contact us to arrange a return and refund.