If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially available. Some credit card providers may take a full billing cycle to have the refund processed and reflected.
Next set will be to contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org